Rapid FreightLaunch Deployment
Seamless Partner Onboarding
“We want to continue to grow the brand on not only a national level but a global scale. And we want to make sure that we can navigate any scenario that the customer puts in front of us. We believe that the transfer and control of data are more critical now than ever, and we know that Kleinschmidt is a partner that can assist us in our efforts.”
Amber Romando,
Chief Operating Officer,
Spartan Logistics Services
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Business Challenge
While in the process of implementing a new TMS (transportation management system), Spartan Logistics Services won new business with a national grocery chain. As a condition of doing business, Spartan was required by their customer to go paperless and implement the standard set of motor carrier EDI documents (the 204 Load Tender, the 990 Load Tender Response, the 214 Shipment Status Message, and the 210 Freight Invoice).
Spartan turned to Kleinschmidt for help in quickly deploying a mission critical solution that would meet their customer’s requirements, help them retain the new business with the grocery chain, and build the foundation for meeting the expected EDI requirements of future customers.
“Brand recognition is essential,” explains Amber Romando, Chief Operating Officer of Spartan Logistics Services. “We knew that [Kleinschmidt] was someone we could partner with, and it would create the comfort to gain momentum with a potential customer.”
“We understand that we’re not yet a household name like some of our competitors, but you treat us as if we are. This alone made our launch with Kleinschmidt an exceptional experience.”
Amber Romando, Chief Operating Officer, Spartan Logistics Services
The Kleinschmidt Solution
After consideration of Spartan’s technical resources, project timeline and a potential future move to a different in-house technology stack, Kleinschmidt moved forward with implementing FreightLaunch, the new digital freight enablement platform built to leverage Kleinschmidt’s transportation data expertise to help companies fully comply with their customers’ EDI and digital document requirements in short order.
The FreightLaunch platform helps companies like Spartan to bridge the digital gap when transitioning between TMS platforms, enterprise technology or software providers without interrupting critical (and mandatory) business processes such as EDI or digital freight invoicing that are already in place. In the case of Spartan Logistics Services, FreightLaunch helped them to quickly and easily launch a full-scale EDI implementation with a brand name national grocery store chain in under two weeks.
“We only have so many hours in an already long day,” Romando says. “The ease of using FreightLaunch has allowed us to focus on problems, to put out fires, and to chase other opportunities versus working in a cumbersome system that slows us down all day.”
Kleinschmidt knows the data better than anyone else. Kleinschmidt’s experience in helping companies of all sizes implement EDI and meet rigorous shipper requirements goes back over 30 years. In building the foundation of FreightLaunch, Kleinschmidt combined expertise with a massive library of documents and data from shippers and carriers alike to build a templating system that enables our implementation team to set up new trading partners in as little as 48 hours — not the oft-quoted 4 to 8 weeks.
“In our industry, time is money. But more so, speed to accomplish a task equals ability and knowledge to your customer, and it creates a sense of security that they’ve selected the correct partner,” notes Romando. “Kleinschmidt was able to help us get up and running with onboarding and training in such a manner that the customer didn’t have to feel any bumps in the road.
As Spartan Logistics Services continues to grow and seek out the business of other top tier customers, Kleinschmidt’s wide breadth of experience and strong relationships across the freight, retail, and manufacturing industries will be key in enabling Spartan Logistics Services to serve shippers at a broader scale without needing to focus on the nuts and bolts of the underlying technology.
About the Company
Headquartered in Chicago, Spartan Logistics Services was founded as an in-house transportation provider for a food distributor and has quickly expanded into a full service 3PL. Spartan’s unique background as an in-house provider enables them to solve the unique transportation challenges faced by shippers of all sizes across North America. Learn more at ShipSpartan.com
